No, there are no setup fees, no hidden costs or account activation costs. There are also no long term contracts, simply pay month to month. Our customers stick around because they love the product, not because we force them to.
We are happy to give you recommendations on devices and scanners however, you get to decide what hardware you want to use to run your business.
Customer support is our top priority! That is why our customers can email, call or send an instant in-app message directly to our support team and receive an answer in minutes.
Of course! We support customer data transfers from your old software as long as you are able to download the information from your old system. Every system is different, so just let us know which current system you are using and a Droptop representative will be happy to work with you. Please note that data transfers are available for a one-time setup fee.
Yes, Droptop's cloud based system and mobile friendly design makes it perfect for mobile businesses.
Many of our great features start as customer requests! We work very closely with our customers to make sure we are adding the features they need to grow their businesses, so all you need to do is ask.
Setup time can vary depending on your shop’s size and needs, but on average, most customers complete their setup within 4-7 days. A Droptop representative will work with you throughout the process to ensure everything is configured correctly and ready to go.
